Privacy Statement
As soon as you visit our website, www.Toppiekoppie.nl, or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may update this privacy statement if we deem it necessary. Therefore, we recommend reviewing this privacy statement regularly to stay informed about any changes. This privacy statement was last updated on September 13, 2024.
Table of Contents
1. When does this privacy statement apply?
2. Who uses your data?
3. From whom do we use data?
4. How do we obtain your data?
5. What data of yours do we use?
6. For what purposes do we use your data?
7. How long do we keep your data?
8. With whom do we share your data?
9. Where do we store your data?
10. How secure is your data with us?
11. What can you ask us?
12. What rules apply to this privacy statement?
13. What cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy statement?
When does this privacy statement apply?
This privacy statement applies to all personal data we process and to all domains related to us. This includes personal data from anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data are all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. For more information on personal data, visit the website of the Dutch Data Protection Authority.
Who uses my data?
Jos Hoogendoorn is responsible for the website www.Toppiekoppie.nl and is therefore the person responsible for the use of your personal data as described in this privacy statement. The full details are:
Jos Hoogendoorn
Lopikerweg Oost 71
3411 JD Lopik
From whom do we use data?
We process personal data from everyone who has contacted us or visited our website. This includes visitors, individual customers, business clients, and contacts of our partners.
How do we obtain your data?
We obtain data directly from you when you:
- Visit our website
- Create an account
- Fill in data on our website
- Contact us via email, phone, or other means
- Give consent for its use to one of our partners
What data of yours do we use?
We use the following data:
- Name
- Gender
- Residential or business address
- Delivery address
- Email address
- Phone number
- Payment details
For what purposes do we use your data?
We use your personal data only for the purposes for which we are authorized:
- We have received your consent to use your personal data
How long do we keep your data?
We retain your personal data as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer, we retain your data according to the legal retention period of seven years. After that, we keep your data only for statistical purposes and to handle any complaints or legal matters. If you want to know how long we retain specific data, please contact us.
With whom do we share your data?
Your personal data is used only by us. We will never share your personal data with others.
Where do we store your data?
We process your data within the European Economic Area (EEA). This means we also store your data within the EEA. If you have questions about this, please feel free to contact us.
How secure is your data with us?
We have made significant efforts to secure your data both organizationally and technically. We have secured our systems and various communication tools to ensure your data does not fall into the hands of others. Your data is safe with us. We also ensure that your data is only used by people who have our permission to do so. If you have questions about our specific security measures, please contact us.
What can you ask us?
Because we use your personal data, you have various rights. We outline these rights below:
-Right to Information:
We must explain in a clear and understandable way what we do with your data and what control you have over it. Therefore, this privacy statement provides detailed information about the data we collect from you and how we handle it.
Right to Access:
You may ask us to provide you with access to the data we have about you.
Right to Correction
You may request us to correct your data if it is incorrect or incomplete.
-Right to Object:
You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data used for direct marketing. For example, you can let us know if you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.
Right to Data Portability:
If you are a customer or have given consent for the use of your data, you may request us to send you the digital data we have about you. You can transfer this data to another organization if you wish.
-Right to Restriction:
You may request us to limit the use of your data. This means that in certain cases, we may only keep your data but not use it.
Right to Erasure:
You may request us to delete all the data we have about you. We will delete all data that can be traced back to you. In some cases, we may not be able to delete your data immediately, such as when we are required to keep certain data for tax purposes for seven years.
Right to Lodge a Complaint:
You may file a complaint about how we handle your data. If you have a complaint, we will be happy to address it. Please contact us for this. You may also submit your complaint to the Dutch Data Protection Authority. We hope it does not come to this, but if necessary, you may also take your case to court. In such cases, the court in the place of residence of Jos Hoogendoorn will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us via Info@toppiekoppie.nl. We will process your request or complaint within 30 days. If it involves multiple requests or complaints or is complex, it may take more time. In such cases, we will contact you within 60 days at the latest. We may ask you to verify your identity. If so, we will request your details to ensure you are the correct person whose personal data is involved.
What rules apply to this privacy statement?
Our privacy statement must meet various requirements. These requirements are primarily found in the General Data Protection Regulation (GDPR), as well as the general rules applicable under Dutch law.
What cookies do we use?
You can indicate which data we may use. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website to you, making it easier and more personal to use. We do this using cookies. A cookie is a small text file placed on your hardware during your visit to our website.
We use the following types of cookies on our website:
- Functional cookies, such as session and login cookies, to keep track of session and login information
- Anonymized analytical cookies, to gain insights into website visits based on information about visitor numbers, popular pages, and popular topics
- Non-anonymized analytical cookies, to gain insights into website visits based on information about visitor numbers, popular pages, and popular topics
Specifically, we use the following cookies:
- Google Analytics anonymized (analytical cookies)
- Snapchat
- Instagram
What do we do with data from minors?
Our website is not specifically aimed at minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you visit our website or webshop while you are a minor, we assume you have obtained this permission before your visit.
Do you have a question about this privacy statement?
If you have a question about our privacy statement, please feel free to contact us by sending an email to Info@toppiekoppie.nl. We are happy to help.